It also helps to future-proof your home as the infrastructure is constantly being upgraded and enhanced to offer. We'll tell you how long it takes, that you'll need, and that to. TV box - 15 mins. I downgraded my broadband from 1 gig to 500m and just want to know how long it will take and how it works. How long does internet and TV installation take? As mentioned above, it can take anywhere from a few days to 30 days to get your new internet deal up and running. In the UK, it usually takes around two weeks to get a home broadband service set up with the traditional fixed-line providers (including fibre broadband, cable broadband and ADSL broadband providers). Discover how Virgin Media services are installed. You can do this by. Virgin Media – 150 from our home phone or mobile, 0345 454 1111* on any (* call costs vary) from 8am: to 9pm Monday to Friday, to 8pm Saturday, to 6pm Sunday. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. They…1. Contact us. If you’ve a Virgin TV 360, you’ll need to reply to the SMS that we sent to you with the word 'GO'. Don't touch it. The last stretch of cable results in slower speeds, though coaxial cable has less of a negative effect than copper cable. Whilst this isn't ideal, it does happen on occasions due to the way we provide our network. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals. I only see around 50-55mb/sec from 2. If you’ve ordered a Freestyle phone, it can take up to 48 hours to fully process. 2. 0 Kudos. Mobile broadband. After all, 5G broadband takes seconds to set up, doesn't come with. Home rentals and long broadband contracts Many broadband contracts, and most of the best deals, have a term of 18 or 24 months, which can be longer than the lease on a rented home. How long does it take to switch. Excludes broadband faults and broadband network outages. Welcome to Virgin Media! This video will take you through installing your broadband, step by step. Maggy. Broadband Installation & Enable | How long does it take? - Hdlforum. In response to jbrennand. At the end of any Fixed Term, Virgin Plus will continue to provide the Services to you without a set. There will be multiple options to select from once you are connected, including one that asks “If you’re thinking of leaving. If you are switching from Virgin Media, you have to give 30 days' notice for all services. It starts at a speed faster than most basic fibre plans and. Hyperoptic: Up to 75%. Just upgraded to Gig1, all set up okay. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. Choose a deal. Web Safe only works when you’re connected to your Virgin Broadband at home. Check the details to make sure the deal is the right one for you, then click ‘Visit now’ to go to the provider’s website. Phone line - 5 mins. Your billing won't change until then. While full-fibre FTTP connections are only available to around 14% of households. Just a little update, I am now on a Virgin Media trial for the pure fibre, Installation is on the 28th, weird how things turn around so quickly, the plan was to have all the networking under the stairs, I thought I had a year or so to do this work, but. In this article, we'll explain what. com users? 5. HD: HD TV set, V HD Box, TiVo box or Virgin TV V6 connected with HDMI cables required for HD channels. 100Mbps boosted to 200Mbps) Double mobile data on all eligible O2 Pay Monthly plans (e. It usually takes between 30 minutes and 2 hours for an engineer to set up your Virgin Media services, this all depends on the services you’re having installed. Comparing broadband deals with Comparethemarket couldn’t be easier. Sky does have more choice in terms of slower speeds and even has an ADSL option of 11Mbps, but Virgin. For the computers or laptops that show 100 Mb/s connections in the Hub 5's menus, check if that is correct by have a look at the speed being shown on the computer or laptop's end of the network cabled connection. You can call our Customer Service team on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. Call 150 from your EE phone. If you can set up using a Self-Install pack, but choose to use an engineer for. BT have been doing this for. Under '‘Your accounts & payments', click Set up Direct Debit. Changing Wi-Fi Hubs from Virgin Media to BT Broadband. Early termination charges and cooling off periodFor new customers who experience delays getting set up, it's £5. Our Stream device only works when connected to one of our Hub 3, Hub 4, or Hub 5 devices running on Virgin Media broadband. We would like to show you a description here but the site won’t allow us. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Cost: It’s free to move your broadband between homes. Turn on and start the hub. Navigate to “Help & Settings” and press the “OK” button. Get deal*. Stream from Virgin Media. Always, always compare. We'll telling you select long it takes, what you'll need, and thing to expect. Up to 14 days delivery – If we need to close someone else’s Virgin Media account at the property. I would be able to look into this further but I would need to take some details via private message to be able to get this looked into. My Virgin Media App. You’ll be offered the next available installation at checkout. Options. WiFi hotspots. At least 30Mbps download speeds in every room or £100 one-off credit. Here, you can see if there are any software updates available. With a landline: 14 days. Once you’ve got all the bits and bobs in the right place, you can call our. Virgin follows up the wealth of choices with its second key factor - Virgin broadband and TV deals all come with some awesome speeds. The funds will go into your account and offset future bills – you won't receive a lump sum of cash. At most it should take 24 hours (that's. Hiya, just wanting to see if anyone else has got an o2 contract after getting Virgin broadband and how long roughly it took them to get the broadband increase or how long it took to show up on your o2/virgin account. Enjoy!If you’re unhappy and make a complaint, please let us try to put this right, so you’re completely satisfied, in 8 weeks or sooner. No home phone line required. 50'. You'll see this icon when we think it'd be helpful for you to pause the video. There are also quite a few things available with a landline phone that are missing from VoIP. Beyond that time you get an initial payment of £8. You can get free and impartial advice and help with switching over the phone from our Ofcom accredited phone service by calling 0800 093 0405 (or we can call you ), or you can contact our Broadband Expert to ask questions by email. Pack our kit. The long and short of how long it takes to get your new internet service connected. On my online AC I had for a day the £150 credit and thought that was how it was being dealt with but it then got “removed” and had cheque refund and that was the. Please look out for my private message and we can get started. How long does it take? Now Broadband recommends getting in touch with them as soon as possible – at least two weeks before you move. from the Street Cabinet to your house, then of course to wire your house up, where you would want everything. Leave it off for about 10 seconds. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for. Screenshot at the bottom of this post. Your post is waiting for approval from FasterBroadband. 00:. Discover how Virgin Media services are installed. re pull scheduled but didn't happen in QuickStart, set up and connections a month ago; Re-Pull nightmare in QuickStart, set up and connections 29-09-2023; 3 months no service still in QuickStart, set up and connections 25-09-2023; Practically no broadband for over a month and constant lies from Virgin! in Networking and WiFi 11-08-2023Take into account set-up costs . 4. Be quick – offers end 27th November. Your minimum contract term has expired. When you’re booking your move, let us know if you want to choose a new package for your new home. Fill in the Direct Debit form. Step 2: Get connected. 3 stars. When you’re booking your move, let us know if you want to choose a new package for your new home. Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. This can take up to 24 hours, but usually happens a lot quicker. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. To arrange electricity and gas you'll need access to provide a meter reading, so this cannot be done until after you move in, however this is very easy to set up and providers are happy to accommodate people as they move. on 07-11-2022 22:17. So as long as you’re keeping on top of your provider’s emails or letters, you should know whether you’re out of contract or not. Now that the Hub is up and running, it’s time to turn the Box on. Remember: Gadget Rescue is here. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. Sky vs Virgin broadband; Guides 16. Excludes broadband faults and broadband network outages. You might recall when you first placed your order we gave you two choices as to how you set up your Virgin Media services. If you feel your broadband speed is not as fast as was advertised, you can easily check it online. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. As long as. Compare broadband, TV & phone deals from Virgin Media - one of the UK's fastest internet providers using its own cable broadband network. WE'RE HERE TO HELP. The best way to contact Virgin Media to cancel is over the phone. The 9th October was my install date. How long does it take to set up an internet connection? If you already have an internet provider and service to your home, you can set up a Wi-Fi network in a matter of minutes. From £ 38 a month. The UK’s most popular channels, Catch Up services and built-in apps, in one place. mrmarktigger. You do this by signing up to the TalkTalk Mail Plus service. Contract states "normally available speed" as between 1077 - 1139 Mbps. If you’re switching from an Openreach-based provider (e. After a few seconds the Installation Wizard should appear. 5/5. 2. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). When it comes to set-up costs for Sky, these usually start around the £20 mark and can reach as high as £50, plus an. Gaming Support. Excludes broadband faults and broadband network outages. com. 4. 2. 99. Many get a cheap promo deal for broadband, line rent and/or TV, and stick with it when it ends, usually paying £100s/year more than they started with. Regards, Daniel. A few days before the service was due to begin I got a call saying that they've now discovered that our house can't be serviced and that they won't be supplying us. This is charged to any customer leaving before their 12 months are up (not including the cooling-off period). It is known for its fast speeds and reliable service. How long does Virgin broadband installation take? It depends on what you’re installing, but it should take around 40 minutes to set up broadband or up to 1. The exact names of configuration. In terms of bang for your buck, Virgin Media is definitely your best option, particularly if you want seriously high-speed broadband. You'll receive an email once the Virgin Media benefits have been applied, and a text message once the O2 benefits have been applied. 0/5. The timescale is usually 90 days but if there is someone else in the property who hasn't had Virgin Media prior or in the last 90 days they could sign up once the current account has been cancelled. Rob. <link rel="stylesheet" href="styles. As long as someone over the age of 18 is in the property when we arrive we’ll complete the install during your appointment slot. Just choose QuickStart when you order, then use about comes in this box to set up your chosen services in is own home. You've appear in the law place. Previous. 0 and BT scores 1. The funds will go into your account and offset future bills – you won't receive a lump sum of cash. 3. For Virgin Media TV, Broadband or Home Phone queries, dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile. 0 Kudos. Other providers may charge anything between £20-£60 for installation either way. Generally, a speed test takes just a few seconds to complete. Both you and your broadband provider must comply with the. Virgin Media increased prices for millions of broadband, TV and home phone customers in April 2023. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). Visit now. Hey guys, I just got virgin 60mbs broadband installed last friday. The ins and outs of getting started. Turn on and start the Box. Set it up about an hour ago. Time limits. speed 132Mbps. I notice you also have a post in the broadband. I was struggling financially and the broadband wasn't high on my list of priorities. Joining in. You could try rebooting the VM TV set top box. Up to 3 WiFi Pods if needed. VM use quality cable and quality crimped or compression F connectors (Screw on F connectors not allowed). Once you’ve picked your service, Sky will confirm your activation date. Cash - Up to five working days (or 10 if you pay through your bank) Internet banking / Bank transfers - Up to five working days Cheque - Up to seven working days Post Office - Up to 14 days (this is the slowest way to pay) The date shown on your bill is when we'll attempt to take your Direct Debit payment. Virgin Media Community Broadband Networking and WiFi How long will it take for new install to reach nor. When you sign up with Virgin Media you will be asked for your bank details so that a direct debit payment system can be set. 3. 25 per day including the missed start date. Virgin Fibre Areas only. ! in Networking and WiFi Monday; Terrible service from virgin media business in Networking and WiFi Thursday; Broadband problems in Networking and WiFi 2 weeks ago; Wi-Fi Pods Issue losing patience with Virgin Media. What you get in your QuickStart pack depends on what Virgin Media services you ordered. on 03-05-2023 11:12. Alternatively, you can call us on 789 from your Virgin Mobile phone, or 0345 6000 789** from any other phone and we'll be happy to help. 132Mb average speed. Reply. Check out our Black Friday deals. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. £8p/m extra or included with Gig1 or Volt. Phone line - 5 mins. The installation of both TV and broadband should take about two weeks from your order and could cost up to £60 depending on what the engineer needs to do – not including the cost of having a new satellite dish installed. O2 have a team dedicated. Ask if you can speak to the builder’s site manager, to confirm line installation is proceeding smoothly. Manage Your Account. 3 What do we need your information for? Section 6 - Virgin ID. Now insert the Virgin Broadband Wireless Set-up CD into your computer’s CD drive. Up to 3 WiFi Pods if needed. it will take half a day, to lay the cable. Nov 14, 2021. Follow the on-screen set-up instructions. TERM AND RENEWAL . 1 ACCEPTED SOLUTION. Virgin Media scores a seemingly low 2. Very poor advice. Typically, extenders are linked through a wired port using an Ethernet cable. If none of the above are working, call us on 150 from your Virgin Media Phone or Virgin mobile, or 0345 454 1111* from any other phone. With this deal from Virgin Media you get average download speeds. You may wish to consider 4G or 5G mobile broadband for your home Fixed-line broadband isn't all there is these days. These are arrival timeslots. Most Virgin Media customers will receive a Hub 3 router. The UK’s most popular channels, Catch Up services and built-in apps, in one place. Networking and WiFi. If you have had a Cable service before. 5. Virgin Fibre Areas only. Everything you need is posted to you. If you’re concerned you won’t manage the installation yourself, you can opt for a technician to do it for you. I was my understanding VM accepted The decision by them and agreed to pay the £150. Can I leave Virgin if I move house? If you are moving home and want to leave Virgin, you will need to use Virgin's standard cancellation process which involves calling them. Apps and extras. So long as the appointment is more than 24 hours away, you’ll be able to click Reschedule and follow the steps to edit your appointment. £8p/m extra or included with Gig1 or Volt. Ofcom also provide a guide to switching broadband providers. If the computers are also showing 100Mb/s cables might be the issue. Pay nothing until Spring 2024. 5 mins. on 28-02-2023 08:25. Our first appointment was set for September 5th. A few days before the 5th we got a message from. Call 0345 454 1111 or dial 150 from a Virgin Media landline or mobile phone. 0 on Trustpilot, though this is actually ahead of its closest competitors. 18 month contract. Find the Broadband Best Offer for Your Home. Broadband. If the program doesn’t start automatically, click on the My Computer iconI only got Virgin in last Wednesday . Turn on all V6 boxes: take your current TV boxes off standby and check they’re connected to the internet, ready to download TV 360. Plug the cables in. Broadband. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off. Its different packages include: M50 (54Mb) M100 (108Mb) M200 (213Mb) M350 (362Mb) M500 (516Mb) Gig1 (1130Mb) Though right now Virgin broadband is only available to 55% of the country – use our postcode checker to see if you can get it. Reliability. '£23. There are tons of broadband providers out there, each offering something a little different for a slightly different price. 3. How long does a Virgin Media installation take? If your home has previously been connected to Virgin Media broadband, the whole signup to up-and-running process can be done in a few days. Available with M50 broadband or faster. Virgin Media has a range of broadband deals set at many different internet speeds. It'll take just over 30 minutes. Not available to customers who have had Virgin Media Broadband contracts in the past 12 months. Note: The installation typically takes about two (2) hours but can sometimes take longer. This promotion means you won’t pay the usual setup fee of £35. I took out virginmedia broadband & phone line on the 20th January 2023 but I’ve not heard anything just the email I got Pre-documents saying starting on the 24th January, does it take time to change my number over (keeping old number) because its been nearly 3 weeks, I might give it another week might go back to plusnetHow long does it take to switch broadband provider? Depends on your installation date. Sky usually takes around two weeks to get a new broadband connection set up. Unfortunately, the simple answer is, no. Call: 1-888-675-8333. Once we cancel we got a letter asking us to return the tv box and everything that went with it. If it takes longer than the cooling off period for it to be installed you still have rights under the Consumer Rights Act (CRA). Restarted the hub but no difference. Set up a Hub. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you need to know with our broadband help & support page. How long does a Virgin Media installation take? If your home has previously been connected to Virgin Media broadband, the whole signup to up-and. Or stream, control and manage. For customers needing new cables installed, the wait will depend on engineer availability in your area. re pull scheduled but didn't happen in QuickStart, set up and connections a month ago; Re-Pull nightmare in QuickStart, set up and connections 29-09-2023; 3 months no service still in QuickStart, set up and connections 25-09-2023; Practically no broadband for over a month and constant lies from Virgin! in Networking and WiFi 11-08-2023 Take into account set-up costs . How long should it take to - 5243138This promotion means you won’t pay the usual setup fee of £35. CALL US AT 1-888-999-2321. Max download is saying 402500089 bps. Call costs. Back a step. 2 The information we collect on Virgin ID usersHow can I get out of my broadband contract without paying? Nevertheless, there are certain situations where you can leave your broadband contract without incurring any exit fees or extra charges. It's easy to see why, too. Welcome Members to Internet. At least 30Mbps download speeds in every room or £100 one-off credit. Right now im getting maybe 18-20. How long will the QuickStart installation take me? WiFi Hub - 30 mins. A new account can be set up at the same property once the current service is disconnected. If you're within this fixed period, you may be liable for an early disconnection fee. Hope that helps . 5 min read. Broadband, TV and Landline Offers . How long does Virgin take to set up Broadband r/CarTalkUK • If you had £1500 max to spend on a car that will last you as long as possible and run as cheaply and smoothly as possible, what would you choose?Solved: Hi. It is not possible to put or set-up a VPN on a Sky or Virgin router directly. However there is a way around this, but more on that later. Monthly costs have gone up an average of 13. org. Follow these steps to install your virgin Media Broadband, TV and Phone service. 50 per month. If you're just signing up to line rental, however, BT charges £130 to either activate an old line or install a new one. TV box - 15 mins. This should give you enough time to set up and switch to a new email address. The installation should take around an hour. Do I need to sign up to any particular broadband package/speeds for the Stream device to work? You will need to have M50 broadband or higher. on 13-08-2022 15:57. I'm still on my previous channels and internet speed. It happened on Thursday and Friday when my 24hr server had cut out on remote desktop and I had to log back in which indicates my internet has went down. They renew automatically every 30 days as long you have enough top-up credit in your account. Does anyone know how long it usually takes from initial fibre going -. No setup fee is available on all bundles, broadband & phone, and broadband only packages. 50 per month. Although expensive, their Freedom Broadband 30-day rolling contract can be very useful for those who would like to just test Virgin Media Broadband before committing to a long-term contract, or for those who are in temporary housing situations like students. Next, wait for the SIM to connect to the Virgin Mobile network. Otherwise, it could take up to 14 days. BT will inform you of the estimated time it will take for installation once you place an order and agree on a date for the broadband service to be installed. Turn on and connect router > open web browser > enter router address > log in > enter connection info > verify. It doesn’t need to take long to install a new phone line on your property. Similarly, there’s no need to pay for unlimited data unless you are running multiple devices and intend to do a lot of uploading and downloading. If intervention inside the home is required, our Internet technicians will provide equipment in boxes at the door and guide Members through the necessary steps over voice or video call directly from their service vehicle. You’ll then be able to use your same old phone to make. In those cases, Sky will activate the broadband connection remotely on an appointed day (which might be a few days out from the purchase date) and post you a Sky Hub you can set up yourself on or after that activation date. Unlimited usage. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. If that doesn't work you can also call by calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted). Virgin Media’s broadband and TV contracts are either for 18 months or 24 months depending on the package you choose. So, if you've just signed up to a new deal but have changed your mind, you should cancel within that cooling-off period. Virgin Media: Broadband 108Mbps + Phone/18 months: £26. How long does it take to switch broadband provider? Depends on your installation date. 0 Kudos. Email. Learn all about transferring your broadband service. This hole will typically be up to 1cm in diameter and often positioned near your front door. Could anyone that has purchased a broadband package from Virgin recently be able to tell me how long it took for the wifi to be up and running. Set up a guest network. Phone. You'll need to make sure you save any contacts, emails and files you wish to keep before that happens. Broadband minimum speeds not achievable (268 per contract). 0, which suggests most of the site’s broadband reviews are negative. How long does it take for the dpo to get back to you if you send them a email about your browsing history Re: Browsing history by Shafiq709 20-10-2021 in Forum Archive • latest reply by goslow 06-11-2021To change an appointment or delivery date, simply sign in to your My Virgin Media account or the app and find your appointment details. Virgin TV 360. Turn on your TV and get connected. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. The new fibre phone line is designed to work with the same phones as the old copper line. I notice you also have a post in the broadband. The installation of both TV and broadband should take about two weeks from your order and could cost up to £60 depending on what the engineer needs to do – not including the cost of having a new satellite dish installed. If you want to save on fibre broadband, Virgin Media is giving you the chance to pay absolutely nothing for the first. When you want to switch, always use a price comparison tool - to see what the options are in your area, and which one will give you the best deal. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). If a customer of Virgin Media and O2 with Volt benefits has passed away, or a Virgin Media broadband customer with Volt benefits (as a result of living in the same household as an eligible O2 Pay Monthly mobile or sim customer) has passed away, you can manage their O2 mobile account by visiting O2’s bereavement page. Gareth_LVirgin Media social tariff. WiFi Pods and Boosters. Further exclusions & legal stuff apply. So you've settled to join Virgin Media and thee want until know to ins and outs of the installation process. Or 0800 956 6000 from any other mobile phone or landline. Share. Grab its old V6 remote control: tap the Home button, select Apps & Games > Upgrade To Virgin TV 360 Now > OK. Catch Up TV: Catch Up TV content available for up to 7 days or up to 30 days after broadcast, depending on content. It takes around 30 minutes to start up, as it connects for the first time. I took out virginmedia broadband & phone line on the 20th January 2023 but I’ve not heard anything just the email I got Pre-documents saying starting on the 24th January, does it take time to change my number over (keeping old number) because its been nearly 3 weeks, I might give it another week might go back to plusnet It can take up 14 days from the date your services are activated for the benefits to be applied for both Virgin Media and O2 services, but we normally see the O2 benefit being applied first. TalkTalk: On TalkTalk you need to pay to keep access to your email address. Networking and WiFi. Step 3: Plug in your Virgin Media Hub on the go-live date. Next working day or up to 7 days if the property’s had Virgin Media before. Alternatively, plug & play setup on the next working day is available from Three Broadband. . After 5 days, your old Hub will stop working and you won’t be able to use your broadband until you plug in the new Hub. An account holder would need to give 30 days notice, Then wait 90 days to take up as new deal in the same name. It usually takes between 30 minutes and 2 hours for an engineer to set up your Virgin Media services, this all depends on the services you’re having installed. If you do need a new line installed, you may need to wait two weeks for an engineer visit and it will cost you about £70 to get set up. This makes it ideal for anyone hoping to try the service out before they commit to. 22% - I ordered a virgin mobile htc desire 510, if i dont have virgin mobile set up can i. They did tell us it would take a while to get a stable line. For service in Cantonese or Mandarin. Always, always compare. You could get up to £200 paid off. Point the 360 remote towards the box; Press and hold the TV and 0 button for 10 seconds - this should force pairing; Did that not work? Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. TV. Virgin Media services are only available in eligible Virgin Media network areas. Virgin Media: Broadband 108Mbps + Phone/18 months: £26. You can use your phone as a. 24 month contract. Save on mobile and broadband. WiFi hotspots. So, a 50 minute broadband, TV and phone. 5. Annual price changes and terms apply. You’ll get a router delivered in the post, and on the day your broadband goes live you can set it up yourself. 0 Kudos. It usually takes from 30 minutes to 2 hours for an engineer to set up your services, depending on your home and what you've ordered. And now you should be up-and-running with our faster, smarter and smaller Virgin TV V6 box. Virgin Broadband Installation Sh*tshow!!! I knew Virgin’s rep was bad, but this is ridiculous!! Myself and 4 other Master’s students have moved into a flat in London’s east end. Any other method normally takes 48 to 72 working hours, although can take a couple of days longer if they are really busy as the channels need to be added manually. Broadband speed.